Why choose Mantra Group to manage your investment
Mantra Group is all about managing for maximum revenue. This management culture is actively pursued with revenue training, application of best practice and a continued focus on revenue optimisation in all levels of the organisation.
We boast one of the most highly experienced hotel management teams in the business. Additionally, our sheer size gives us access to the best operational and marketing deals for our stakeholders opportunities that just wouldn't be available to smaller groups.
Mantra Group is the largest marketer in the business, we continually outspend all our competitors in advertising and marketing communications. This ensures our brands are well supported and top of mind with consumers.
Further support comes from our corporate office marketing, sales, operations and asset management teams. This highly experienced group is responsible for ensuring your property achieves results through strong national campaigns. Their focus is to ensure hotel budgets are met, properties receive appropriate marketing support, brand awareness is maximised and all hotels cross sell at every opportunity.
We've also developed PR and digital expertise that allows us to develop, implement and track campaigns, all aimed at driving the best occupancies for our properties. The result, Mantra Group has access to marketing opportunities that simply would be unavailable to our individual property and unit owners.
Mantra Partnership Program
As a partner of the Mantra Group, you receive membership to our exclusive Partnership Program. This program offers unit owners substantial discounts at all participating Peppers, Mantra and BreakFree Resort, Retreats and Hotels across Australia and New Zealand.
Through the Partnership Program, our owners are provided with property specific monthly newsletters, company updates, exclusive owner offers and more. This ensures the free flow of information to ensure our unit owners are always kept abreast of the latest developments and improvements.
Mantra Group are the officially appointed onsite letting agents for your investment property. We provide 24 hour onsite management and our dedicated resort based teams provide reception services, direct reservations, in-room maintenance, resort security and more. Only the official onsite management can offer a unit owner the protection of onsite management services.
Flexible and innovative forms of letting are designed to maximise your return throughout every season and can often be tailored to suit investor requirements.
Our Dedicated Team
In addition to your property based management team, each resort has a dedicated Owner Relations Manager totally committed to servicing the needs of our owners and to ensure your investments perform at the optimum level. Our vision is to position Mantra Group as the operator of choice for all owners by developing and maintaining fruitful relationships based on trust and credibility through:
- Timely, accurate and consistent communication
- Transparent and commercial business practices
- Working with operations to deliver promised results
The dedicated Owner Relations Team provides a premium personalised service. In addition to the support you will receive from the property based team, we have an established toll free line and direct email so that owners can easily make enquiries or express concerns with their dedicated Owner Relations Manager.
For more information call our Owner Relations Team on 1300 559 232 or email firstname.lastname@example.org