Mantra Tullamarine wins Merit Award for Deluxe Hotel
Mantra Tullamarine has won the Merit (Silver) Award for Deluxe Hotel of the Year at the 2010 Victorian Tourism Awards.
The property was a first-time entrant in the esteemed awards and only missed winning by three points.
Highlights of the submission included how Mantra Tullamarine has made an outstanding contribution to the tourism industry and the local community, including regional Victoria, by its support of local events and associations.
The award submission also demonstrated an excellent understanding of target markets and detail of the success/outcomes of sales and marketing activities as well as the property's energetic approach to achieving and maintaining quality customer service - including commitment to staff development and guest feedback.
Mantra Tullamarine's contribution to environmental sustainability and innovation including Park Stay & Fly concept, Airport shuttle, Crew lounge, guest check in program, delayed flight procedure was also applauded.
The Victorian Tourism Minister, Tim Holding, recently commended the property at the Victorian Tourism Industry Council He used Mantra Tullamarine as an example of the private sector investment Tourism Victoria would like to see more of.