Mantra Group Expertise

Mantra Group provides the highest level of support for your retreat, resort or hotel.

Each of our three brands is marketed independently and proactively with the brands forming the basis of the internal culture as well as the external guest experience.

We support you with:

Brochure and in-room collateral

All properties are featured in the high quality Mantra Group directory. Furthermore, each brand has its own group brochure as well as property specific brochures. All rooms in the property, are fitted out with branded in-room collateral.

Brand TV and Press Campaigns

Benefit from the tremendous success of our national television and press campaigns. These keep the brand top-of-mind and drive business to individual properties.

Sales and Marketing Management

All properties have a dedicated area and regional sales and marketing manager to ensure you reap the rewards of brand activities as well as have strong representation in trade and tactical campaigns and participation in targeted promotions.

On-line Exposure

Our brand websites are constantly updated to encourage browsing and easy on-line bookings to an audience of more than 1 million unique visitors each month. Your property will receive its own dedicated web pages to showcase its features and facilities to the world.

Digital Marketing

We are true innovators in the world of digital accommodation marketing. We track all our activities and constantly refine, improve and push the boundaries to generate bottom-line results.

Email Marketing

Take full advantage of our own email marketing services with the provision of your own branded email address and access to our extensive guest database via our regular e-newsletters, updates and specials.

Database Management

One of the most valuable assets of any company is its database. Mantra Group has a growing database of more than 1.44 million past Peppers, Mantra and BreakFree guests. This data is employed solely to benefit our member properties.

Media Relations

All properties are supported by a highly experienced in-house public relations team. They can prepare a media kit for your property, generate news releases as relevant, as well as assist with issue/crisis management if the unexpected happens.

Gift Voucher Programme

Your property can become the perfect gift when you join our Gift Voucher programme.

Alliance and Partnership Marketing

Your involvement in Mantra Group opens up a world of new opportunities through our extensive Alliance and Partnership programme. We have a number of unique associations which allows us to access the databases of our partners as well as operate a direct booking engine for many associations and alliances. This includes the ability for members to book accommodation using their Velocity or American Express Membership Rewards Points.

Access to more Distributions Channels

Mantra Group opens the door for guests to book accommodation at your property via an extensive network of distribution channels.

Sales Support Services

You will have one of Australia's largest and most professional sales teams representing your property across domestic, international, conference, corporate and incentives markets. They ensure your property is included in major travel programmes and that the brand is represented at all of the major in-bound trade shows such as ATE.

Revenue and Operational Support

Apart from comprehensive marketing and sales support, you'll also be able to access expert operational support from our highly regarded Revenue and Yield Management Team.

HR and Training support

Got people problems? Mantra Group has a dedicated department of nationally accredited HR and Training professionals who offer a wide range of support services for you and your staff.